What to do if you experience a Twitch Launcher installation error.
When installing or updating the Launcher, some users may experience an error.
There are a few things you can do to fix this issue:
- Reboot your computer.
- Make sure you download the recent (rather large) Windows 10 update.
- Reboot again to make sure updates finish installing.
- Re-download the Twitch Launcher install file, the try installing.
- Remove the currently installed version of Microsoft C++ 2015 and let the Twitch Launcher install it for you. (Thanks Warrior @nFxus for the tip!)
If you're still receiving an install error, please respond with the error details below.
@bloggg Thanks for the multi-restart tip when dealing with updating Windows 8.1!
I'm glad you got everything running, can't wait to see you on the battlefield this weekend!
Uninstalling all of the previous versions of Microsoft C++ worked for me. Thanks so much for the quick fix!
so ive restarted again (after each restart the installation went a bit further then crashed but also my windows got updated after each restart
seams that after 2 -3 restarts it worked and im downloading the game as im writing this
so the fix is : keep restarting and relaunching the installer , eventually it will work
Try installing the Twitch Launcher using the link below:
During install, the Twitch Launcher adds a Windows Firewall exception to allow the game client network access.
Choose Start→Control Panel→System and Security→Allow Twitch Launcher through Windows Firewall.
Let me know if this helps!
Hey, based on the information you provided, it looks like you did everything right. I will be pm'ing you for some information to get some information to the devs.
I have the same error
Im on win 8.1 if that makes any kind of difference
restarting the computer allowed me to go a bit further with the install but then i got same error
any ideas , updates , fixes ?
btw I have a feeling that the win 8 updates between restarts are caused by the game installer not by the automatic win update software
Restarting it has made it worse for me. Before it would try to install .net 4.6 but now it won't even try. I also tried redownloading the twitch launcher installer.
How much Ram does your computer have?
What Video Card are you using?
Have you done any recent updates to your Video Card?
Are there any other programs running when you are trying to launch the game?
Chrome, Skype, Trillian, Discord.
Are you using WiFi or Wired connection?
What Time Zone is your computer set to?
Okay I'm an idiot. I forgot to make sure Windows 8.1 was fully updated before trying. Updated it and it worked.
@Coolcat33333 Glad you were able to get it working after updating. Good luck in the arena tonight!
I tried all it, and don't appear the game in the Twitch Launcher...
@ags_aw I'm running Win 7. The installer appears to run fine, restart the PC and ..... nada, nothing's installed. Help?
@ags_jr Well, this time the downloader actually installed Twitch Launcher. I added the firewall exception and am waiting for Breakaway to finish downloading.
Thanks for the suggestion.
I've done all of the above and still can't install the game. Windows 10 is updated, I've uninstalled and reinstalled C++ 2015 and the twitch launcher. I have no clue what to do.
I followed the firewall instructions and I still keep getting an internal error message. Its been happening to me all weekend and i really wanted to play :(
@Danimac2711 @Replacementpart @g1rldraco7 Will you please provide me with the following information so I can research it further?
Version of Windows:
32 or 64 Bit:
Amount of physical RAM:
Running or streaming anything in the background?
Wired or Wifi:
Country of Origin:
Have you updated your Video Card recently: