Black Screen



  • When launching the game, I just get a black screen and after clicking a few times, it tells me to close the program because of an AppHang error. Any solutions that can be had? Would really like to play this weekend.


  • Global Moderators

    @Dogarion when launching the game, try switching to windowed mode. You can do this by pressing Alt+Enter on your keyboard. Let us know if the issue is still happening.



  • @ags_cm I cannot Alt+Enter or Alt+Tab. I have to open my Task Manager to even see the dock for my desktop.



  • I have the same problem, and i tried reinstall the game and launcher, updated vcredist but nothing, just a black screen


  • Global Moderators

    @Dogarion @gurthang93 I experienced this same issue when I tried to launch Breakaway myself. I hadn't done any of the recent Windows updates, after doing all of the Windows updates it launched for me. Try checking for Windows updates and then launch the game again. If you are still experiencing issues please let us know.



  • Black screen here as well.

    Windows 10 is fully updated, also my nvidia drivers.

    After a while (and trying to alt + enter) I get this error.

    error


  • Global Moderators

    Since the issue persists please provide the following information for further assistance.
    Twitch ID:
    Version of Windows:
    Amount of physical RAM:
    Video Card:
    Running or streaming anything in the background?
    Wired or Wifi:
    Time Zone:



  • ID: felipecampos1988
    windows: 10 home 64bits
    ram: 32gb ddr4
    video card: gtx 1070
    screen: full hd
    not running or streaming anything.
    wifi
    gmt-3



  • Just tested on wired connection, same.

    edit: my 2nd pc works normally, same OS, but with GTX750 gpu, ran on Low only :(


  • Global Moderators

    @felipecampos1988 I pm'd you will please send me the logs from your device and I will escalate this to the developers, for futher insight.



  • Same peoblem
    Twitch ID: gif_iceman45
    Version of Windows: win 10 pro 64bit
    Amount of physical RAM: 16gb
    Video Card: gtx 970
    Running or streaming anything in the background? NO
    Wired or Wifi: wired
    Time Zone: gmt+1


  • Global Moderators

    @GIF_IceMan45 I have PM'd you with information on sending us log files so we can look into this further for you.



  • @ags_cm can you PM me too? I have the same problem.



  • @ags_cm Thanks, sent them ;)


  • Global Moderators

    @meem3 Thanks for the logs, we'll be updating this thread with updates as soon as possible!



  • Twitch ID: ttermehr
    Version of Windows: 10
    Amount of physical RAM: 8GB
    Video Card: Radeon 7480D Integrated, I think that's it...
    Running or streaming anything in the background? No.
    Wired or Wifi: Wifi
    Time Zone: Pacific Time Zone


  • Global Moderators

    @Ttermehr have you tried switching to windowed mode by hitting alt+enter? If so, I have PM'd you with information that we will need to have this looked into further.



  • Hi, I am having the same issue, Alt + Enter does nothing.


  • Global Moderators

    @Coolmenskate I'm sorry your still having this issue, when you can be going ham :pig2:
    Can you please provide me with some info below:

    Twitch ID:
    Version of Windows:
    Amount of physical RAM:
    Video Card:
    Running or streaming anything in the background?
    Wired or Wifi:
    Time Zone:



  • Sure, here it is:
    Twitch ID: Coolmenskate
    Version of Windows: Windows 10
    Amount of physical RAM: 16GB
    Video Card: Nvidia GTX 1080
    Running or streaming anything in the background? Only Chrome
    Wired or Wifi: Wired
    Time Zone: PST


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